Aholidayhouse.com will only collect your personal information where and when it relates to the provision of services to you and the performance of our business activities.
There is no need to register to use our site if you are just viewing holiday properties. If you list a holiday house with us we will need your details. We collect your information when you register to list a holiday house, for alerts, to receive our newsletter, or contact us directly, or complete an online form.
We collect information that will allow us to respond to your query, in most cases that is your name, address, email address, and in some cases some personal details so we can identify your needs and to determine who is using our site. If you are submitting a holiday house we will need all of your contact details and, in some cases, method of payment.
In general, we use the information we collect about you to help our advertisers provide property solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services that may be of interest to you. If you change your mind about being contacted you may opt out at any time.
We do not pass on or sell your information to third persons for any other purpose, excepting where we are legally bound to do so, or where we have specifically employed a third party to provide services on our behalf.
At no time will your personal information be disclosed to another company for that company's independent use.
In using your personal information in these ways, it may be necessary for us to make disclosure to third parties such as suppliers, mailing houses or market research firms. Where disclosures take place, we employ stringent safeguards to ensure the security of your personal information.
At all times, we will take great care to ensure that your personal information is:
* Accurate, complete and up to date
* Protected, treated confidentially and guarded from unauthorised access.
We take the security of our customers personal information seriously. All personal information entered is transmitted using a Secure Socket Layer (SSL) capable of up to 256-bit encryption. The SSL Certificate is issued by Rapid SSL, an established Certification Authority. Through SSL encryption, the certificate assures that information is kept private between the aholidayhouse.com web server and the customer's web browser. The certificate validates that the aholidayhouse.com domain is registered and that the registered owner has authorised the use of SSL technology.
Payment authorisations are conducted via a payment gateway. Payment gateways manage the process of transferring authorised credit card funds between different financial accounts. Aholidayhouse.com partners with Payment Express for payment gateway services. For security purposes, aholidayhouse.com stores only the last 4 digits of our customers credit card numbers.
If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act (1988) you should contact us to discuss how we may better deal with it. Similarly, if you wish to access personal information that we hold about you, you may make a request in writing. We may charge a fee to cover the costs of meeting your request. All correspondence should be directed to: privacy@aholidayhouse.com
Only staff that need to access your personal information to perform their job will have access to that information.
Personal information held by us will be destroyed or permanently de-identified when it is no longer required for the purpose for which it was collected.
Our website employs cookies which is a piece of information that the website can send to your computer. Cookies allow us to track usage information and to ease user navigation allowing us to enhance your time spent on the site.
Most internet browsers are set to accept cookies, please refer to your provider's help information if you wish to change your cookie settings.
Our website may contain links to third party websites and we have no control over how they collect information and you should refer directly to their website in relation to their privacy policy.
Should you have any concerns in relation to our policies or your information please do not hesitate to contact our privacy officer on privacy@aholidayhouse.com